Terms of Service

1. Acceptance of Terms

Welcome to Adira. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Service

Adira is an online retailer specializing in premium fragrances and perfumes. We provide an e-commerce platform where customers can browse, purchase, and receive fragrance products. Our services include:

• Online catalog of fragrance products
• Secure payment processing
• Order fulfillment and shipping
• Customer support services
• Account management features

3. User Accounts

3.1 Account Creation

To make purchases, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Orders and Payments

4.1 Order Acceptance

All orders are subject to acceptance by Adira. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspected fraudulent activity.

4.2 Pricing

All prices are listed in USD and are subject to change without notice. We strive to ensure pricing accuracy, but errors may occur. In the event of a pricing error, we reserve the right to cancel the order or contact you for instructions.

4.3 Payment

Payment is required at the time of purchase. We accept major credit cards, PayPal, and other payment methods as indicated on our website. By providing payment information, you represent that you are authorized to use the payment method.

5. Shipping and Delivery

We will make reasonable efforts to ship products within the timeframes specified on our website. Shipping times are estimates and not guarantees. Risk of loss and title for products pass to you upon delivery to the carrier.

• Standard shipping: 5-7 business days
• Express shipping: 2-3 business days
• Overnight shipping: 1 business day
• International shipping: 7-14 business days

6. Returns and Refunds

6.1 Return Policy

We want you to be completely satisfied with your purchase. You may return unopened products within 30 days of delivery for a full refund. Products must be in their original condition and packaging.

6.2 Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Opened or used fragrance products
• Products without original packaging
• Personalized or custom items
• Gift cards

6.3 Refund Process

Refunds will be processed to the original payment method within 5-10 business days after we receive the returned item. Shipping costs are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Adira or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

8. User Conduct

You agree not to use our website or services for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited activities include:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting harmful or malicious code
• Attempting to gain unauthorized access to our systems
• Interfering with other users' use of our services
• Providing false or misleading information

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

10. Disclaimers

Our website and services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Adira shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

12. Indemnification

You agree to indemnify, defend, and hold harmless Adira and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or relating to your use of our services or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will cease immediately.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of California.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: